What are Loyalty Points?

Loyalty Points are a type of currency earned when ordering from our website. These points can be redeemed at any time, either towards an order or to place an order. You can either save them for purchases later down the line or on your next order whichever you decide. 

Unfortunately points earned online can only be used online and not instore. If you do live local and happen to have built some online points up we can look at individual cases for you. In some cases we would be happy to swap them over.

How Many Loyalty Points Do I Get?

Points are super simple with Premier E Cigs. You will get 5 Points for every pound you spend and each Point is worth 1p. This means you will get 5% of your entire order back in store credit. There is no limit to the amount of points you can earn or store and there is no time limit for you to spend them in. 

Do I Need An Account?

Yes you do need an account and will only be able to earn Loyalty Points after you have created an account with us. If you need to register an account you can do so “HERE”  It is free to create one and requires no payment or card details. When you have created your account your loyalty points and your previous orders can be viewed from your account page. The account page will appear when you have logged in.

Feel free to contact us regarding any questions you may have. We aim to get back to you ASAP. Usually within a few hours but sometimes this can be longer especially on weekends. You will more than likely hear back on a Monday if you contact us over the weekend.